Relationship Results Are Insights, Not Predictions

Relationships are complex. They are influenced by personality, experience, behavior, values, circumstances, choices, development, communication, life events, and numerous other factors that cannot be completely measured or predicted by an assessment.

XY ConneXion results may identify areas of similarity, difference, alignment, or potential challenge between individuals.

They should be viewed as a source of insight—not as a prediction or determination of whether a relationship will succeed, fail, begin, continue, or end.

A high degree of measured alignment or compatibility does not guarantee that a relationship will be successful, healthy, safe, or lasting.

Likewise, differences identified through XY ConneXion do not mean that two people are incompatible or that their relationship cannot be healthy, meaningful, or successful.

Not Professional or Clinical Advice

XY ConneXion assessments and automated results do not constitute psychological diagnosis, psychotherapy, psychiatric or medical advice, legal advice, or other individualized professional advice.

They are not intended to replace professional evaluation, counseling, therapy, diagnosis, treatment, or advice when such services are appropriate.

Participation in an educational or coaching service offered through XY ConneXion does not by itself establish a psychotherapist-patient or other licensed professional treatment relationship.

Your Decisions Remain Your Own

XY ConneXion should be used as one source of information in understanding relationships.

Decisions about whether to date, marry, separate, reconcile, establish or end a friendship, select a roommate, enter a business relationship, make parenting decisions, hire or work with another person, or otherwise begin, maintain, change, or end a relationship should not be made solely on the basis of an XY ConneXion result.

Users remain responsible for their own decisions and actions.

Safety and Serious Relationship Concerns

XY ConneXion is not a safety assessment or background-check service.

It is not designed to identify or rule out domestic violence, abuse, coercive control, stalking, exploitation, threats, dangerousness, criminal conduct, dishonesty, or other serious safety concerns.

A favorable XY ConneXion result should never be interpreted as evidence that another person is safe or trustworthy.

If you believe you or another person may be in immediate danger, contact appropriate emergency services.

If you are experiencing abuse, serious psychological distress, or another significant relationship or mental-health concern, consider seeking assistance from an appropriately qualified professional or relevant support service.

No Guarantee

While XY ConneXion is designed to provide meaningful relationship insight, no relationship assessment can predict human behavior or guarantee relationship outcomes.

By using XY ConneXion, you acknowledge the inherent limitations of relationship assessment and agree to consider your results as informational and educational insight rather than a definitive determination about another person or relationship.

2. Assessment and Relationship Information

XY ConneXion is a relationship-assessment platform. Information you voluntarily provide may concern communication, intimacy, emotional needs, relationship preferences, interpersonal experiences, or other relationship characteristics.

We use this information to provide the features requested by users, including assessments, XY ConneXion Blueprint™ information, ConneXion Checks, compatibility information, reports, and related educational insights.

Some of this information may be personal or sensitive in nature. Users should provide only information they are comfortable submitting to the platform.

3. ConneXion Checks With Other People

Certain XY ConneXion features allow participating individuals to compare aspects of their respective assessment information.

When you voluntarily initiate, accept, or participate in a ConneXion Check, certain results or relationship insights may be made available to the other participating person as necessary to provide the requested comparison.

Your participation in a ConneXion Check therefore involves sharing certain resulting compatibility or relationship information with the person participating in that ConneXion with you.

Users should carefully consider whom they invite or authorize to participate.

4. How We Use Information

We may use personal information to:

• Establish and maintain accounts
• Administer assessments
• Create XY ConneXion Blueprint™ information
• Perform ConneXion Checks
• Generate reports and relationship insights
• Save results where applicable
• Provide subscriptions and Services
• Process and administer transactions
• Provide customer support
• Communicate about accounts and Services
• Maintain security and prevent fraud
• Diagnose technical problems
• Improve platform functionality
• Understand aggregated usage patterns
• Comply with applicable legal obligations

5. Payment Processing — PayPal

Payments for paid XY ConneXion Services are processed through PayPal.

When you make a payment, PayPal may independently collect and process payment-card, bank-account, billing, transaction, device, identity, fraud-prevention, and other information according to the services you use and PayPal’s own privacy practices.

XY ConneXion does not directly receive or store complete payment-card numbers processed by PayPal.

We may receive information needed to administer your transaction or subscription, including purchase amount, payment status, transaction identifier, subscription status, and similar transaction information.

PayPal’s merchant data-protection terms specifically contemplate merchants informing customers that PayPal independently processes certain customer and payment data.

Review PayPal's Privacy Statement

6. Hosting, Email and Data Infrastructure — GoDaddy

XY ConneXion uses GoDaddy for website hosting, email, and related technology infrastructure.

Information transmitted to or maintained through XY ConneXion may therefore be processed or stored on infrastructure provided by GoDaddy where applicable to the particular Service.

[DEVELOPER CONFIRMATION REQUIRED BEFORE LAUNCH: Confirm whether XY ConneXion account information, assessment responses, XY ConneXion Blueprint™ data, ConneXion Checks, and saved results/history are stored within GoDaddy infrastructure. Once confirmed, this paragraph should be updated to state that expressly.]

GoDaddy’s current hosting terms contemplate website/server content being transmitted through or stored on its servers and place security and regulatory responsibilities on the customer operating the hosted service.

GoDaddy Privacy Notice

7. Other Service Providers

We may use other service providers as reasonably necessary to operate XY ConneXion, including providers assisting with:

• Website functionality
• Security
• Analytics
• Communications
• Customer support
• Technical services

Such providers may process information necessary to perform services for us, subject to applicable contractual obligations and law.

8. We Do Not Sell Customer Lists

XY ConneXion does not sell or rent its customer lists.

If XY ConneXion’s data practices change in a manner that constitutes the “sale” or “sharing” of personal information under an applicable privacy law, we will provide disclosures and choices required by that law.

9. Cookies and Similar Technologies

XY ConneXion and service providers supporting the platform may use cookies and similar technologies for functions such as:

• Authentication
• Maintaining sessions
• Remembering preferences
• Security
• Fraud prevention
• Measuring website performance
• Understanding how Services are used

If XY ConneXion uses advertising, tracking, or cross-context behavioral advertising technologies requiring additional disclosure or consent, appropriate mechanisms will be implemented as required by applicable law.

10. Security

XY ConneXion uses reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no Internet transmission, electronic storage system, or security measure can guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account credentials.

11. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide the Services
• Maintain accounts
• Administer subscriptions
• Satisfy legitimate business purposes
• Comply with legal requirements
• Resolve disputes
• Prevent fraud
• Enforce agreements

Specific XY ConneXion products may have stated retention periods for certain results or features.

Deletion of an account or expiration of a subscription does not necessarily require immediate deletion of every record where retention is reasonably necessary or legally required.

12. Your Privacy Rights

Depending upon your residence and applicable law, you may have rights regarding your personal information, which may include the ability to request access, correction, or deletion and to exercise other privacy choices.

Where the California Consumer Privacy Act applies, California consumers have rights that include:

• Rights to know
• Rights to delete
• Rights to correct
• Rights to opt out of sale/sharing
• Rights to limit certain uses of sensitive personal information
• Rights to be free from discrimination for exercising applicable privacy rights

XY ConneXion will honor applicable privacy rights as required by law.

Requests may be submitted to: info@xyconnexion.com

We may take reasonable steps to verify the identity of a person submitting a request.

13. Children and Age Restrictions

XY ConneXion is intended for adults age 18 and older.

Individuals under 18 are not permitted to:

• Create accounts
• Complete XY ConneXion assessments
• Participate in ConneXion Checks
• Otherwise use Services intended for registered users

We do not knowingly collect personal information from individuals under 18 through those Services.

If we learn that we have collected personal information from a person under 18 in violation of this policy, we will take reasonable steps to address the situation and delete the information where appropriate.

14. Email Communications

We may send transactional communications concerning accounts, assessment activity, purchases, subscriptions, security, or other Services.

Where permitted, we may also send promotional or informational communications.

Users may unsubscribe from marketing communications using the unsubscribe mechanism contained in those messages.

Unsubscribing from marketing messages does not necessarily prevent communications necessary to administer an active account, transaction, or Service.

15. Disclosure Required by Law or for Protection

We may disclose personal information when we reasonably believe disclosure is necessary to:

• Comply with applicable law or valid legal process
• Protect our legal rights
• Investigate fraud or security incidents
• Protect the security of the Services
• Protect users or other persons
• Address an emergency involving safety

16. Business Transfers

If XY ConneXion is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law and appropriate protections.

17. External Links

XY ConneXion may link to third-party websites or services.

We are not responsible for the privacy practices of unaffiliated third parties. Users should review the privacy policies of third-party services they choose to use.

18. Changes to This Privacy Policy

We may update this Privacy Policy as the Services, technologies, or legal requirements change.

The current version will display the date it was last updated.

Where required by law, we will provide additional notice or obtain consent before implementing material changes.

Contact Us

XY ConneXion
25925 Barton Road, 948
Loma Linda, CA 92354
Email: info@xyconnexion.com

2. What XY ConneXion Provides

XY ConneXion is a relationship education and assessment platform designed to help people better understand relationship needs, communication, intimacy, compatibility, and interpersonal dynamics.

Depending upon the Service selected, XY ConneXion may provide:

• XY ConneXion Assessments
• Personal ConneXions™
• Couples ConneXion™
• XY ConneXion Blueprint™ information
• ConneXion Checks
• Compatibility and relationship reports
• Saved ConneXion results or histories
• Educational relationship resources
• Relationship-development programs
• Coaching or other related services where separately offered

Features and Services may be modified, added, or discontinued from time to time.

3. One Assessment. Multiple ConneXions.

Certain XY ConneXion Services are designed to allow an individual to complete an assessment and subsequently use the resulting profile to explore ConneXion with other participating users without necessarily retaking the assessment for each new ConneXion.

Access to ConneXion Checks, saved results, ConneXion histories, reports, or other features may vary according to the user’s selected plan or subscription.

4. Accounts and Account Security

You agree to provide accurate, current, and complete information when creating and maintaining your account.

You are responsible for protecting your account credentials and for activity occurring through your account.

You may not:

• Impersonate another person
• Complete an assessment while pretending to be another person
• Access another person’s account without authorization
• Obtain or distribute another user’s private results without authorization
• Use XY ConneXion to harass, threaten, exploit, deceive, or harm another person

5. Assessment and ConneXion Results

XY ConneXion results are generated from information supplied by users and the methodologies incorporated into the XY ConneXion system.

Results are intended to help users identify and better understand potential similarities, differences, relationship needs, and interpersonal dynamics.

XY ConneXion assessments, profiles, compatibility information, ConneXion Checks, Blueprints, reports, and other results are intended to provide relationship insight and educational information. They should be viewed as a source of insight—not as a prediction or determination of whether a relationship will succeed, fail, begin, continue, or end.

Human relationships are affected by circumstances, experiences, choices, behaviors, values, and other factors that no assessment can fully measure or predict.

Users remain responsible for their own relationship decisions.

6. No Guarantee of Compatibility or Relationship Outcomes

XY ConneXion does not guarantee compatibility or any particular relationship outcome.

A high degree of measured alignment does not guarantee that a relationship will be successful, healthy, safe, or lasting.

Similarly, differences identified by XY ConneXion do not establish that individuals are incompatible or that a relationship will be unsuccessful.

XY ConneXion results should be considered one source of information among the many factors relevant to understanding another person or relationship.

7. Not Professional or Clinical Advice

Unless expressly stated in connection with a separately contracted professional service, XY ConneXion assessments, automated reports, educational materials, Blueprints, compatibility results, and ConneXion Checks are provided for educational and informational purposes.

They do not constitute psychological diagnosis, psychotherapy, psychiatric or medical treatment, legal advice, or other individualized professional advice.

XY ConneXion results should not substitute for professional evaluation, counseling, diagnosis, treatment, or advice when such assistance is appropriate.

Participation in an educational or coaching service through XY ConneXion does not by itself establish a psychotherapist-patient, physician-patient, attorney-client, or similar professional relationship.

8. Safety

XY ConneXion is not a safety-screening tool.

It is not designed to determine whether another person is trustworthy or to detect or rule out abuse, domestic violence, coercive control, stalking, exploitation, threats, dangerousness, or criminal behavior.

A favorable XY ConneXion result should never be interpreted as evidence that another person is safe or trustworthy.

If you believe you or another person is in immediate danger, contact appropriate emergency services or other appropriate resources rather than relying upon XY ConneXion.

9. Paid Services and Subscriptions

XY ConneXion may offer free and paid Services.

Features available under each plan—including the number of ConneXion Checks, saved results, reports, histories, educational resources, or other benefits—will be described at the time of purchase.

Prices and plan features may change from time to time.

Any applicable recurring billing or automatic-renewal terms will be disclosed during the purchase process as required by applicable law.

10. Payment Processing

Payments for paid XY ConneXion Services are processed through PayPal.

PayPal may independently collect and process payment, financial, billing, fraud-prevention, and transaction information in accordance with its own terms and privacy practices. PayPal’s payment-processing documentation specifically recognizes its independent processing of certain customer and transaction information.

XY ConneXion does not directly store complete credit- or debit-card numbers processed by PayPal.

We may receive transaction-related information necessary to administer purchases and subscriptions, such as payment status, purchase amount, transaction identifiers, and subscription status.

PayPal Privacy Statement

11. Cancellation and Refunds

Users may cancel recurring subscriptions in accordance with the cancellation procedures associated with their account or payment method.

Unless otherwise required by law, cancellation stops future renewals but does not automatically entitle the user to a refund of amounts already paid.

Because XY ConneXion provides digital assessments, reports, intellectual property, educational materials, and other digital Services that may become accessible immediately following purchase or activation, purchases are generally non-refundable after access or activation except where otherwise stated or required by applicable law.

Nothing in this section limits any cancellation, refund, or consumer right that cannot lawfully be waived.

12. Intellectual Property

XY ConneXion’s names, trademarks, assessment questions, scoring methodologies, algorithms, reports, frameworks, protocols, educational materials, written content, graphics, software, design elements, and related intellectual property are owned by or licensed to XY ConneXion and are protected by applicable intellectual-property laws.

Use of the Services grants you a limited personal right to use the Services as intended. It does not transfer ownership of XY ConneXion intellectual property.

You may not:

• Reproduce, sell, publish, license
• Systematically extract
• Reverse engineer
• Commercially exploit
• Create derivative commercial products from proprietary XY ConneXion materials without authorization

13. Acceptable Use

You may not use the Services to:

• Violate applicable law
• Commit fraud or deception
• Harass, threaten, or harm another person
• Obtain unauthorized access to accounts or information
• Manipulate or falsify assessment responses or results
• Scrape or systematically extract proprietary materials
• Disrupt or compromise platform security
• Infringe upon XY ConneXion’s or another person’s intellectual-property or privacy rights

14. Suspension or Termination

XY ConneXion may reasonably suspend, restrict, or terminate access when necessary to protect users, the platform, intellectual property, security, or other persons, including in response to suspected fraud, unlawful conduct, security threats, misuse of the Services, or material violations of these Terms.

15. Third-Party Services

XY ConneXion relies upon third-party technology and service providers.

These may include PayPal for payment processing and GoDaddy for hosting, email, and related infrastructure.

Use of third-party services may also be subject to those providers’ respective terms and privacy policies.

16. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Services are provided on an “as available” basis.

XY ConneXion does not warrant that the Services will always be uninterrupted or error-free, nor does it warrant any particular personal, compatibility, or relationship outcome.

Nothing in these Terms excludes warranties or consumer protections that cannot lawfully be excluded.

17. Limitation of Liability

To the fullest extent permitted by applicable law, XY ConneXion and its owners, affiliates, officers, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or similar damages resulting from use of or reliance upon the Services.

Nothing in these Terms limits or excludes liability that cannot lawfully be limited or excluded.

18. Changes to These Terms

XY ConneXion may update these Terms periodically.

The current version will display its “Last Updated” date. Additional notice or consent will be provided when required by applicable law.

19. Governing Law

These Terms are governed by applicable federal law and the laws of the State of California, without regard to conflict-of-law principles, except to the extent applicable law requires otherwise.

Contact Us

XY ConneXion
25925 Barton Road, 948
Loma Linda, CA 92354
Email: info@xyconnexion.com